Support
Help with Snapfull, your account, or billing.
Contact
Email support@snapfull.co. We usually reply within 1–2 business days.
Getting started
- Install the Snapfull Chrome extension.
- Open the popup and capture or record. Download stays on your device — no account needed.
- Sign in with Google only when you want a public share link (50 free cloud saves).
- Upgrade to Pro from Billing for unlimited cloud links and longer recordings.
Common questions
- Why do I need to sign in?
- You do not need to sign in to capture or download. Sign-in ties cloud share links to your Google account so the 50-save limit cannot be reset by reinstalling the extension.
- The site still shows Sign in after I logged in
- Refresh the homepage, or open Dashboard. If it persists, try signing out and back in, or clear cookies for snapfull.co.
- Keyboard shortcuts
- After installing, open
chrome://extensions/shortcuts. Defaults: Alt+Shift+V visible, F full page, A area, S last capture. You can also bind Record this tab. - Can I password-protect a share link?
- Yes. In the preview, set an optional password and expiry (24 hours or 7 days) before Copy link.
- Billing or cancel Pro
- Manage your subscription on the billing page, or email us with the Google address on your account.